Frequently Asked Questions
Everything you need to know about your Partsmax shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are my payment details secure?
Yes, Partsmax uses industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and Apple Pay for a secure checkout experience.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
Do you offer sustainable packaging?
We are committed to the environment. All Partsmax orders are shipped in 100% recycled and biodegradable mailers to reduce our carbon footprint.